… without fighting with my insurance company.
Warning: this post is rather venty and may contain some adult language. Parental Guidance Suggested.
For the past few months I’ve been in one battle after another with my insurance and/or pharmacy benefits company. Luckily, everything went smoothly with obtaining my insulin pump and CGM. However, there have been a few headaches that I’ve had to deal with that are really starting to piss me off. As if we PWDs don’t have enough to deal with, but insurance makes us jump through hoops (of fire, it seems) to get things done.
Test Strips – My blood sugar meter “talks” to my pump. Yay, Animas! It’s a One touch meter, not some fancy unique brand that no one has ever heard of. Well, my strips cost $95/month. I’ve reached my out-of-pocket max for this benefits year (a perk to making major cyborg-living purchases!) so since they are classified as Durable Medical Equipment, they should be covered 100% for the rest of my benefit year. Of course they weren’t so I called and was told they aren’t the preferred brand so if I want them covered 100%, I need to switch meters. Pisses me off. My pump supplies (remember, my meter “talks” to my pump) are covered, no questions asked. So, fine. I’ll switch meters and only use my meter remote when I will need to bolus from it (wearing a dress). Worth it to save $$ and not a huge deal since I bolus from my Ping 99.7% of the time anyway. I call to order my new meter (Verio IQ) and they are back ordered/recalled/they don’t like me so they won’t send me one/something. So, guess who is on her last pack of strips and has to order more at $95 for a month? THIS GIRL. I am tempted to call and argue that they should cover this month’s worth of strips since it’s not exactly my fault that I don’t have my new meter yet. But, I really doubt I’ll win that fight and frankly, I’m tired and don’t even feel like putting forth the effort.
Insulin – Previously, I used Humalog. Was always covered with no problems. Well, my doc switched me to Apidra. However, when I first got back on pump therapy, my pharmacy didn’t have any Apidra in stock so I used a vial of Humalog that I had to get started. Worked fabulously. But, my Endo wanted me to try Apidra so once the vial of Humalog was empty, I switched to it. I feel like I’m not reacting to it as well as I did with the Humalog, so I asked to be switched back to see if this is the case. This is all within the last 6 months. Endo says, no problem, writes me a script for a 90 day supply of Humalog. I mail it in to my mail order pharmacy and now my pharmacy benefits people are saying it’s not covered. Something about the “formulary changed”. Oh, I can get it, I just have to pay out-of-pocket. So now I have to use a sub-par (for me) insulin because some higher up in some office decided that they weren’t going to cover my insulin. Granted, it’s not like my control with Apidra is all over the place (if it was I’d be sure to appeal!), but I wanted to see if I’d do better with Humalog, like I think I would.
Dealing with insurance shit makes me rage. I don’t expect anything to be free, but I’d at least like reasonable options when it comes to my diabetes management. $1200/year just to test my blood sugar is outrageous. Telling me what insulin I can and cannot use?? What the French is up with that?!
I don’t often get diabetes burnout. Sure I’ll have a day here or there where I’m temper-tantruming against the disease. But, man. Insurance company burnout? I have that 24/7. I just don’t understand why it has to be so hard to make dealing with diabetes or any other chronic illness just a little bit easier with maybe a few more choices so we can make the best decisions for ourselves to manage this disease that we live with every day.
Maybe some day, this will be me.